These Terms and Conditions will apply to the sale of goods by MandaThePanda.
These are the terms on which we sell all Goods to you. It is important that you read and agree to these terms before completing your order, they are important to both parties as they set out what we expect from each other.
Within these terms there is also other helpful information about our services and expectations of delivery and payments.
You can only purchase the Goods from the Website if:
you are eligible to enter into a contract and are at least 16 years old.
have a credit or debit card we accept and
have authorisation to use that credit or debit card (e.g it is in your name or you have permissions to use it)
Placing your order:
Once your order has been placed you should receive an acknowledgement by email to confirm receipt of your order.
We will then carry out a pre-authorisation check to ensure there are sufficient funds available on the card used for payment.
We will only accept your order once payment has been approved and we have debited the payment card. It is at this time when the contract is made based on the terms set and agreed.
You are able to cancel but not change your order within a short period of time of ordering, this will depend on your chosen delivery methods, details of this will be confirmed in your order acknowledgement.
You are unable to change your order once confirmed, you will need to either cancel your order before dispatch, or you will be required to return the original items and re-order.
All orders are subject to availability and confirmation of the order price, should there be any concerns or if you have any questions about an order, price, postage or service please don’t hesitate to contact customer services.
If we identify any issues with an order placed, we will make contact with you ASAP to advise.
Prices and product descriptions:
Our Prices may change at any time but these changes will not affect any Orders that We have already accepted.
We have made every reasonable effort to ensure that our prices as shown on this site are correct. Prices will be checked when we process your order.
Before you complete your order various delivery options will be presented, these will show estimated delivery times and dates depending upon the delivery address provided.
We work very hard to ensure that all deliveries reach you within the estimated times, however delays are always possible, should any delays occur we will make every attempt to contact you and keep you updated.
If your details change please go to “My Account” and amend any details so we can continue to offer you our best service.
We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time.
We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us via email to find a solution. We will aim to respond with an appropriate solution within 5 working days.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
TRACKING & COOKIES DATA
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
We use the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
DISCLOSURE OF DATA
We may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
LINKS TO OTHER SITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: firstname.lastname@example.org