Terms and Conditions

These Terms and Conditions will apply to the sale of goods by MandaThePanda.

These are the terms on which we sell all Goods to you. It is important that you read and agree to these terms before completing your order, they are important to both parties as they set out what we expect from each other.

Within these terms there is also other helpful information about our services and expectations of delivery and payments.

About you:

You can only purchase the Goods from the Website if:

you are eligible to enter into a contract and are at least 16 years old.
have a credit or debit card we accept and
have authorisation to use that credit or debit card (e.g it is in your name or you have permissions to use it)

Placing your order:

Once your order has been placed you should receive an acknowledgement by email to confirm receipt of your order.

We will then carry out a pre-authorisation check to ensure there are sufficient funds available on the card used for payment.

We will only accept your order once payment has been approved and we have debited the payment card. It is at this time when the contract is made based on the terms set and agreed.

You are able to cancel but not change your order within a short period of time of ordering, this will depend on your chosen delivery methods, details of this will be confirmed in your order acknowledgement.

You are unable to change your order once confirmed, you will need to either cancel your order before dispatch, or you will be required to return the original items and re-order.

All orders are subject to availability and confirmation of the order price, should there be any concerns or if you have any questions about an order, price, postage or service please don’t hesitate to contact customer services.

If we identify any issues with an order placed, we will make contact with you ASAP to advise.

Prices and product descriptions:

Our Prices may change at any time but these changes will not affect any Orders that We have already accepted.

We have made every reasonable effort to ensure that our prices as shown on this site are correct. Prices will be checked when we process your order.


Before you complete your order various delivery options will be presented, these will show estimated delivery times and dates depending upon the delivery address provided.

We work very hard to ensure that all deliveries reach you within the estimated times, however delays are always possible, should any delays occur we will make every attempt to contact you and keep you updated.

Please see our Privacy Policy on our main web page, this shows you how we use your information and is extremely important to read and understand.

If your details change please go to “My Account” and amend any details so we can continue to offer you our best service.

We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time.

We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us via email to find a solution. We will aim to respond with an appropriate solution within 5 working days.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


We collect several different types of information for various purposes to provide and improve our Service to you.



While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City


We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.


We use the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer care and support

To provide analysis or valuable information so that we can improve the Service

To monitor the usage of the Service

To detect, prevent and address technical issues


Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.



We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability


The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


If you have any questions about this Privacy Policy, please contact us: